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Who are we?
How do we speak & write?
What do we look like?
Emails & CTAs
Emails:
80–150 words max
Bold for emphasis, no underlining or ALL CAPS mid-sentence
One clear CTA per message
Friendly, respectful tone
CTAs:
Use strong, direct language:
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Our Voice
Headlines and Capitalization
The Language We Use
Writing Style Essentials
Punctuation and Grammar Tips
Emails and CTAs
Terminology Guide
Boilerplates
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